Terms of service

By accessing or using Hugapup.co, you agree to the following Terms of Service. Please read them carefully before using our website or purchasing our products.

Use of Website

By using this site, you confirm that you are at least the age of majority in your state or province of residence and that you will use Hugapup.co for lawful purposes only.

Products and Services

Hugapup.co offers pet comfort products designed to support relaxation and everyday comfort. Our products are non medical and are not intended to diagnose, treat, cure, or prevent any medical condition.

Pricing and Payments

All prices are listed in USD unless otherwise stated. Hugapup.co reserves the right to update pricing, promotions, or product availability at any time without notice.

Payments are securely processed through Shopify Payments or approved third party payment providers.

Order Acceptance

Hugapup.co reserves the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity. If an order is canceled after payment has been processed, a full refund will be issued.

Shipping and Delivery

Shipping timelines are estimates and are not guaranteed. Hugapup.co is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.

Returns and Refunds

Please review our Returns and Refund Policy for detailed information regarding return eligibility, timelines, and refund processing.

Intellectual Property

All content on Hugapup.co, including text, images, logos, and designs, is the property of Hugapup.co and may not be used, copied, or distributed without prior written permission.

Limitation of Liability

Hugapup.co shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, to the fullest extent permitted by law.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of Hugapup.co after changes are posted constitutes acceptance of the updated terms.

Contact Information

If you have questions regarding these Terms of Service, please contact us at: support@hugapup.co